Skip to content
Beta
Our new website is in testing! Found a bug or broken link?
Let us know
and get an
extra 5% off
your order.
Winter
Summer
Lessons
All
Ski
Snowboard
Clothing
Helmets
Goggles
Accessories
Sale
Info
Home
FAQ
Frequently Asked Questions
Find answers to common questions about shopping with PTO.
Shipping
How long does shipping take?
Do you ship internationally?
How much does shipping cost?
Returns & Exchanges
What is your return policy?
How do I start a return?
When will I receive my refund?
Sizing
How do I find the right ski or snowboard size?
Do boot sizes run true to size?
Ordering
Can I modify or cancel my order?
Do you offer price matching?
What payment methods do you accept?